Privacy Policy regarding the processing of personal data
We consider ensuring the right to the protection of personal data as a fundamental commitment of Bescini (bescini.com), therefore we will dedicate all necessary resources and efforts to process your data in full compliance with Regulation (EU) 2016/679 (“General Regulation on data protection ”or“ GDPR ”), as well as with any other applicable legislation on the territory of Romania. As one of the key principles of this legal framework is transparency, we have prepared this document to inform you of how we collect, use, transfer and protect your personal data when you interact with us in connection with your products and services. including through our website or mobile applications.
We reserve the right to periodically update and modify this Privacy Policy to reflect any changes in the way we process your personal data or any changes in legal requirements. In the event of any such changes, we will display the modified version of the Privacy Policy on our website, for which reason please check the contents of this Privacy Policy periodically.
Who we are and how you can contact us
Bescini (bescini.com) is the trade name of S.C. UNITED RECRUITMENT S.R.L, legal person of Romanian nationality, having its registered office at Sevastopol Entrance no. 1, Bucharest, registered in the Trade Register with number J40 / 12811/2011 (hereinafter “Bescini” or “we”). For the purposes of data protection law, we are the operator when we process your personal data.
As we are always open to hearing your views and to provide you with any additional information you may need regarding the processing of your data, we encourage you to contact the Bescini Data Protection Officer at the email address contact [@] bescini .ro or by mail or courier at Strada Studioului. Nr. 1 Oras Buftea, Jud. Ilfov with the mention: in the attention of the Bescini Data Protection Officer.
What categories of personal data do we process
We generally collect your personal data directly from you, so you have control over the type of information you provide to us. By way of example, we receive information from you as follows:
When you place an order, you provide us with information such as: desired product, first and last name, delivery address, billing details, payment method, phone number, bank card details, etc.
We may also collect and further process certain information about your behavior while visiting our website or using your smartphone to personalize your online experience and provide you with offers tailored to your profile. we invite you to find out more details in this regard by consulting the section on the purposes of processing below.
On our website we may store and collect information in cookies and similar technologies, in accordance with the Cookie Policy.
We do not collect or otherwise process sensitive data included in the General Data Protection Regulation in special categories of personal data. We also do not want to collect or process data from minors under the age of 16.
What are the purposes and grounds of processing
We will use your personal data for the following purposes:
To provide Bescini services to your benefit.
This general purpose may include, as appropriate, the following:
a) Order processing, including taking over, validating, shipping and invoicing;
b) Solving cancellations or problems of any kind related to an order, to the purchased services;
c) Returning the products according to the legal provisions;
d) Reimbursement of the value of the products according to the legal provisions;
e) Providing support services, including providing answers to your questions about your orders or the services of Bescini or Bescini partners.
The processing of your data for these purposes is in most cases necessary for the conclusion and execution of a service between Bescini and you. Also, certain processing subject to these purposes is required by applicable law, including tax and accounting law.
For marketing
We want to keep you informed about the best deals for the products / services you are interested in. In this sense, we can send you any type of message (such as: e-mail / SMS / telephone / mobile push / webpush / etc.) Containing general and thematic information, information on products similar or complementary to those that you have purchased them, information on offers or promotions, information on services added added. We always make sure that such processing is carried out in compliance with your rights and freedoms and that the decisions made thereunder have no legal effect on you and do not affect you in a significant way.
In most cases, we base our marketing communications on your prior consent. You may change your mind and withdraw your consent at any time by:
– Accessing the unsubscribe link displayed in the messages you receive from us; or through
– Contact Bescini using the contact details described above.
In certain situations, we may base our marketing activities on our legitimate interest in promoting and developing our business. In any case where we use information about you for our legitimate interest, we take care and take all necessary measures to ensure that your fundamental rights and freedoms are not affected. However, you can request us at any time, by the means described above, to stop the processing of your personal data for marketing purposes, and we will process your request.
To defend our legitimate interests
There may be situations in which we use or transmit information to protect our rights and business. These may include:
– Measures to protect the website and users of the Bescini platform against cyber attacks:
– Measures to prevent and detect fraudulent attempts, including the transmission of information to the competent public authorities;
– Measures to manage various other risks.
The general basis for such processing is our legitimate interest in defending our business, and we understand that we make sure that all the measures we take ensure a balance between our interests and your fundamental rights and freedoms.
As long as we keep your personal data safe
As a general rule, we will store your personal data indefinitely. You may request the deletion of certain information at any time, and we will respond to such requests, subject to the retention of certain information, including after account closure, where applicable law or our legitimate interests so require.
To whom we transmit your personal data
Where applicable, we may transmit or provide access to certain personal data of yours to the following categories of recipients:
– payment / banking service providers (Unicredit.ro – Data Protection);
– providers of statistics and web traffic services (Google Analytics – Privacy Policy);
If we have a legal obligation or if it is necessary to defend a legitimate interest, we may also disclose certain personal data to public authorities.
We ensure that access to your data by third parties under private law is made in accordance with the legal provisions on data protection and confidentiality of information, based on contracts concluded with them.
In which countries we transfer your personal data
We currently store and process your personal data in Romania.
However, we may transfer certain of your personal data to entities located in the European Union or outside the Union, including in countries for which the European Commission has not recognized an adequate level of protection of personal data.
We will always take steps to ensure that any international transfer of personal data is carefully managed in order to protect your rights and interests. Transfers to service providers and other third parties will always be protected by contractual commitments and, where applicable, by other guarantees, such as standard contractual clauses issued by the European Commission or certification schemes, such as the Privacy Shield for the protection of personal data. transferred from within the EU to the United States.
You can contact us at any time, using the contact details listed above, to find out more about the countries in which we transfer your data, as well as the guarantees we have put in place regarding these transfers.
How we protect the security of your personal data
We are committed to ensuring the security of personal data by implementing appropriate technical and organizational measures in accordance with industry standards.
The transmission of your personal data is done using encryption algorithms and we store them on secure servers, while ensuring data redundancy.
We use the services of the Unicredit.ro payment processor to make payments. Any payment information is encrypted.
Despite the measures taken to protect your personal data, we warn you that the transmission of information over the Internet, in general, or through other public networks, is not completely secure, and there is a risk that the data may be viewed and used by third parties. unauthorized parties. We cannot be held responsible for such vulnerabilities in systems that are beyond our control.
What rights do you have?
The General Data Protection Regulation gives you a number of rights in relation to your personal data. You may request access to your data, correct any errors in our files and / or object to the processing of your personal data. You may also exercise your right to complain to the competent supervisory authority or to go to court. Where applicable, you may also have the right to request the deletion of your personal data, the right to restrict the processing of your data and the right to data portability.
More information on each of these rights can be obtained by consulting the table below.
In order to exercise your rights, you may contact us using the contact details listed above. Please note the following if you wish to exercise these rights:
Identity. We take the confidentiality of all records that contain personal data seriously. For this reason, please send us your requests regarding such registrations using your email address. Otherwise, we reserve the right to verify your identity by requesting additional information to confirm your identity.
Fees. We will not charge you a fee to exercise any right in respect of your personal data, unless your request for access to information is unfounded, repetitive or excessive, in which case we will charge a reasonable amount. in such circumstances. We will inform you of any fees applied before we resolve your claim.
Response time. We intend to respond to any valid requests within a maximum of one month, unless this is particularly complicated or if you have made several requests, in which case we will respond within a maximum of two months. We’ll let you know if we need more than a month. We may ask if you can tell us exactly what you want to receive or what you are concerned about. This will help us to act faster and shorten the response time to your request.
Third party rights. We must not comply with a request if it would adversely affect the rights and freedoms of other data subjects.
Targeted rights
Description
access
You can ask us:
to confirm if we process your personal data;
provide you with a copy of this information;
to provide you with other information about your personal data, such as the data we hold, what we use it for, to whom we disclose it, whether we transfer it abroad and how we protect it, how long we keep it, what rights you have , how to file a complaint, where we obtained your data, to the extent that the information has not already been provided to you by this information.
correction
You may ask us to correct or complete your inaccurate or incomplete personal data.
We may try to verify the accuracy of the data before correcting it.
Deleting data
You can ask us to delete your personal data at any time.
We have no obligation to comply with your request to delete your personal data if the processing of your personal data is necessary:
for compliance with a legal obligation; or
for the establishment, exercise or defense of a right in court.
There are certain other circumstances in which we are not required to comply with your request to delete data, although these are the two most likely circumstances in which we may deny this request.
Restricting data processing
You can ask us to restrict the processing of personal data, but only if:
their accuracy is challenged (see rectification section) to allow us to verify their accuracy; or
processing is illegal, but you do not want the data to be deleted. or
they are no longer needed for the purposes for which they were collected, but you need them to establish, exercise or defend a right in court; or
You have exercised your right to object, and verification that our rights prevail is ongoing.
We may continue to use your personal data following a request for a restriction if:
we have your consent; or
to establish, exercise or ensure the defense of a right in court; or
to protect the rights of Bescini or any other natural or legal person.
Data portability
You can ask us to provide you with personal data in a structured, commonly used, automatically readable format, or you may request that it be “ported” directly to another data controller, but in any case only if:
the processing is based on your consent or the conclusion or execution of a contract with you; and
processing is done by automatic means.
opposition
You may object at any time, for reasons related to your particular situation, to the processing of your personal data under our legitimate interest, if you believe that your fundamental rights and freedoms prevail over that interest.
You may also object to the processing of your data for direct marketing purposes at any time, without giving any reason, in which case we will terminate such processing as soon as possible.
Claims
You have the right to lodge a complaint with the supervisory authority regarding the processing of your personal data. In Romania, the contact details of the data protection supervisory authority are as follows:
National Authority for the Supervision of Personal Data Processing
B-dul G-ral. Gheorghe Magheru nr. 28-30, Sector 1, cod poștal 010336, București, Romania
Telefon: +40.318.059.211 sau +40.318.059.212;
E-mail:anspdcp@dataprotection.ro
Without prejudice to your right to contact the supervisory authority at any time, please contact us in advance, and we promise that we will make every effort to resolve any issue amicably.
We remind you that you can contact Bescini Data Protection Officer at any time by submitting your request in any of the following ways:
– by e-mail to: contact@bescini.ro or
– by post or courier to: Strada Studioului. Nr. 1 Oras Buftea, Jud. Ilfov – with the mention in the attention of the Bescini Data Protection Officer.